Sending flowers is a thoughtful way to send well-wishes to someone recovering in a hospital. However, hospitals in Hong Kong have specific rules and practical considerations. This guide helps you navigate them smoothly.
1. Check Hospital Policies
Many hospitals in Hong Kong have restrictions on flowers for health or safety reasons.
Common restrictions:
- ICU and High-dependency units usually do not allow flowers.
- Some hospitals restrict flowers due to infection control.
- Certain departments (e.g., oncology, transplant units) may also prohibit fresh flowers.
What you should do:
- Call the hospital’s general enquiry line.
- Provide the patient’s ward and room number.
- Ask whether fresh flowers, potted plants, or no plants are permitted.
2. Choose Appropriate Flowers
Since hospital rooms are small and shared, select flowers that are:
- Low fragrance (e.g., hydrangeas, gerberas, sunflowers, orchids)
- Low pollen (avoid lilies unless pollen is removed)
- Non-allergenic
- Compact or small arrangements
Avoid:
- Strong-smelling flowers such as tuberose or jasmine
- Large, elaborate bouquets that take up space
Best choices for Hong Kong hospitals:
- Mini orchid arrangements
- Gerbera bouquets
- Sunflower mini-bundles
- Roses (lightly scented varieties)
- Mixed low-scent seasonal bouquets
3. Consider Alternatives to Fresh Flowers
Some hospitals prefer non-fresh items that are safer and longer lasting:
- Potted orchids
- Preserved flowers
- Fruit baskets (check policy; some wards restrict food gifts)
- Balloon bouquets (check if latex balloons are acceptable)
4. Provide Complete Delivery Information
Include the following to ensure smooth delivery:
- Patient’s full name (English and Chinese if possible)
- Hospital name
- Ward number and bed number
- Your phone number and the recipient’s phone number
- Any delivery instructions (e.g., call before arrival, deliver to nurse station)
5. Choose the Right Timing
- Delivery hours typically fall between 10:00 and 18:00.
- Avoid late evenings when ward staff are busy.
- If the patient is about to be discharged, sending flowers to their home may be more appropriate.
6. Use a Florist Experienced in Hospital Deliveries
Look for a florist that:
- Offers same-day delivery
- Knows restrictions for major hospitals (public and private)
- Provides compact, hospital-friendly arrangements
Useful features from Hong Kong florists:
- Waterproof wrapping
- Stable bases for bedside tables
- Clear, printed message cards
7. Write a Simple, Warm Message
Examples:
- “Wishing you a speedy recovery. Get well soon.”
- “Thinking of you and hoping you feel better every day.”
- “Stay strong — brighter days are coming.”
Avoid:
- Overly emotional messages
- Long personal notes that may be read by staff
8. Be Aware of Common Restrictions
- ICU and high-dependency wards almost always prohibit flowers.
- Oncology wards may restrict fresh plants due to immune sensitivity.
- COVID-related protocols may affect delivery access.
- Some private hospitals accept deliveries only at the lobby.
Always confirm before placing the order.
9. Understand What Happens After Delivery
Typical delivery process:
- Courier arrives at hospital lobby or receiving area
- Staff contact the ward to confirm acceptance
- Item is labeled and transported to the ward
- Nurses place it near the patient’s bed if allowed
If the patient is sleeping or undergoing treatment, delivery may be delayed.
Summary Checklist
- Confirm hospital and ward policy
- Choose low-scent, low-pollen flowers
- Provide full patient details
- Use an experienced florist
- Send during daytime
- Keep the message brief
- Ensure the ward accepts flower deliveries